APA (7th ed.) Citation

Cook, S. (1996). Process improvement: A handbook for managers. Gower.

Chicago Style (17th ed.) Citation

Cook, Sarah. Process Improvement: A Handbook for Managers. Hampshire: Gower, 1996.

MLA (8th ed.) Citation

Cook, Sarah. Process Improvement: A Handbook for Managers. Gower, 1996.

Warning: These citations may not always be 100% accurate.