D'Cruz, E. M. (2002). Staff and service management. Golden Boks Centre.
Chicago Style (17th ed.) CitationD'Cruz, E. M. Staff and Service Management. Kuala Lumpur: Golden Boks Centre, 2002.
MLA (8th ed.) CitationD'Cruz, E. M. Staff and Service Management. Golden Boks Centre, 2002.
Warning: These citations may not always be 100% accurate.