|
|
|
|
| LEADER |
01233cam a2200361 7i4500 |
| 001 |
0000060842 |
| 005 |
20200707090000.0 |
| 005 |
##20200707114600.0 |
| 003 |
##MY-KlINT |
| 008 |
201511t20052005nyua g 001 0 eng d |
| 020 |
# |
# |
|a 9780814472903
|
| 020 |
# |
# |
|a 0814472907
|
| 039 |
# |
9 |
|a 202007071146
|b Amir
|c 202007020839
|d rozila
|y 201511041826
|z VLOAD
|
| 040 |
# |
# |
|a IKWS
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b EVE
|
| 100 |
1 |
# |
|a Evenson, Renee,
|d 1951-
|e author
|
| 245 |
1 |
0 |
|a CUSTOMER SERVICE TRAINING 101 :
|b Quick and Easy Techniques That Get Great Results / /
|c Renee Evenson.
|
| 246 |
0 |
# |
|a Customer service training one hundred and one
|
| 264 |
# |
0 |
|a New York
|b AMACOM American Management Association
|c [2005]
|
| 264 |
# |
0 |
|c ♭2005
|
| 300 |
# |
# |
|a ix, 207 pages:
|b illustrations;
|c 23cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes index
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Customer service
|
| 650 |
# |
0 |
|a Customer relations
|
| 997 |
|
|
|a IKWS ELMU
|
| 998 |
|
|
|a 3000013433 EL00000564
|
| 999 |
|
|
|a 3000013433
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|
| 999 |
|
|
|a EL00000564
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Utara
|