APA (7th ed.) Citation

Kouzes, J. M. (2003). Credibility: How leaders gain it and lose it, why people demand it. Jossey-Bass.

Chicago Style (17th ed.) Citation

Kouzes, James M. Credibility: How Leaders Gain It and Lose It, Why People Demand It. California: Jossey-Bass, 2003.

MLA (8th ed.) Citation

Kouzes, James M. Credibility: How Leaders Gain It and Lose It, Why People Demand It. Jossey-Bass, 2003.