APA (7th ed.) Citation

Niven, P. R. (2003). Balanced scorecard step-by-step for government and not-for-profit agencies. John Wiley & Sons.

Chicago Style (17th ed.) Citation

Niven, Paul R. Balanced Scorecard Step-by-step for Government and Not-for-profit Agencies. New Jersey: John Wiley & Sons, 2003.

MLA (8th ed.) Citation

Niven, Paul R. Balanced Scorecard Step-by-step for Government and Not-for-profit Agencies. John Wiley & Sons, 2003.