Balanced scorecard step-by-step for government and not-for-profit agencies /

Balanced scorecard step-by-step for government and not-for-profit agencies /

Bibliographic Details
Main Author: Niven, Paul R.
Format: Book
Published: New Jersey: John Wiley & Sons, 2003.
Subjects:
Nonprofit organizations -- > Management -- > Evaluation
Benchmarking (Management)
Organizational effectiveness measurement
Performance standards
Administrative agencies -- > Management -- > Evaluation
Total quality management in government
Description
Physical Description:305 p..
ISBN:0471423289

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