Evans, J. R. (2003). Total quality: Management, organization, and strategy. Thomson.
Chicago Style (17th ed.) CitationEvans, James R. Total Quality: Management, Organization, and Strategy. Australia: Thomson, 2003.
MLA (8th ed.) CitationEvans, James R. Total Quality: Management, Organization, and Strategy. Thomson, 2003.
Warning: These citations may not always be 100% accurate.