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|a 0471271373
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|a 658.8 ZIK
|
| 100 |
1 |
# |
|a Zikmund, William G.
|
| 245 |
1 |
0 |
|a Customer relationship management :
|b integrating marketing strategy and information technology /
|c William G. Zikmund, Raymond McLeod, Jr., Faye W. Gilbert.
|
| 260 |
# |
# |
|a Hoboken, N.J.::
|b Wiley.
|
| 300 |
# |
# |
|a xix, 179 p:
|b ill.;
|c 24cm.
|
| 504 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Customer relations--Management--Data processing
|
| 650 |
# |
0 |
|a Relationship marketing
|
| 650 |
# |
0 |
|a Customer relations--Management
|
| 996 |
|
|
|a ikwas2005.out
|
| 997 |
|
|
|a 2004/329
|
| 997 |
|
|
|a 3000109284
|b IKWS
|c MNF
|d BOK
|
| 998 |
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|a 0000008131
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| 999 |
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|a 3000109284
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|