APA (7th ed.) Citation

JABNOUN, N. (1999). Rethinking TQM and making it work. Prentice Hall (M).

Chicago Style (17th ed.) Citation

JABNOUN, Naceur. Rethinking TQM and Making It Work. Petaling Jaya: Prentice Hall (M), 1999.

MLA (8th ed.) Citation

JABNOUN, Naceur. Rethinking TQM and Making It Work. Prentice Hall (M), 1999.