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|a 0072231734
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|y 201511041839
|z VLOAD
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|a 658.812 GRE
|
| 100 |
1 |
# |
|a Greenberg, Paul.
|
| 245 |
1 |
0 |
|a CRM at the speed of light :
|b essential customer strategies for the 21st century /
|c Paul Greenberg..
|
| 250 |
# |
# |
|a 3rd ed..
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2004.
|
| 300 |
# |
# |
|a xviii, 670 p:
|b ill;
|c 25cm.
|
| 500 |
# |
# |
|a Includes index
|
| 650 |
# |
0 |
|a Electronic commerce
|
| 650 |
# |
0 |
|a Customer relations
|
| 996 |
|
|
|a ikwas2005.out
|
| 997 |
|
|
|a 3000118657
|b IKWS
|c MNF
|d BOK
|
| 998 |
|
|
|a 0000008767
|
| 999 |
|
|
|a 3000118657
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|