Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run /

Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run /

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Bibliographic Details
Main Author: SASHKIN, Marshall
Format: Book
Published: San Francisco: Berrett-Koehler, 1999.
Subjects:
Total quality management

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