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|a IKWS
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|a 658.3124
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|a 658.3124
|b NIN
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|a 90 world-class activities by 90 world-class trainers /
|c editor by Elaine Biech.
|
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|c ♭2007
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|a San Francisco, CA
|b John Wiley & Sons, Inc
|c 2007
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| 300 |
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|a xxv, 388 pages;
|c 23cm.
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| 336 |
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|a text
|2 rdacontent
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|a unmediated
|2 rdamedia
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|a volume
|2 rdacarrier
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| 490 |
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|a Pfeiffer essential resources for training and HR professionals
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| 504 |
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|a Includes bibliographical references
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| 583 |
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|a LULUS
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| 650 |
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|a Organizational change
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| 650 |
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|a Employees --
|x Training of
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|a Communication
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|a Customer service
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|a Biech, Elaine
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