APA (7th ed.) Citation

(2009). The five essential people skills: How to assert yourself, listen to others, and resolve conflicts. Fireside.

Chicago Style (17th ed.) Citation

The Five Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts. New York: Fireside, 2009.

MLA (8th ed.) Citation

The Five Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts. Fireside, 2009.