APA (7th ed.) Citation

Thomas, A., & Applegate, J. (2009). 101 activities for delivering knock your socks off service. AMACOM.

Chicago Style (17th ed.) Citation

Thomas, Ann, and Jill Applegate. 101 Activities for Delivering Knock Your Socks off Service. New York: AMACOM, 2009.

MLA (8th ed.) Citation

Thomas, Ann, and Jill Applegate. 101 Activities for Delivering Knock Your Socks off Service. AMACOM, 2009.

Warning: These citations may not always be 100% accurate.