APA (7th ed.) Citation

Doane, D. S. (1200). The customer service activity book: 50 activities for inspiring exceptional service. AMACOM.

Chicago Style (17th ed.) Citation

Doane, Darryl S. The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service. New York: AMACOM, 1200.

MLA (8th ed.) Citation

Doane, Darryl S. The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service. AMACOM, 1200.

Warning: These citations may not always be 100% accurate.