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|a Doane, Darryl S.
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|a The customer service activity book :
|b 50 activities for inspiring exceptional service /
|c Darryl S. Doane and Rose D. Sloat..
|
| 260 |
# |
# |
|a New York:
|b AMACOM,
|c 12005.
|
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|a xvii, 302p:
|b ill;
|c 28cm.
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|a Includes index
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| 650 |
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|a Customer service
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| 650 |
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|a Service industries markets --
|x training of
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|a ikwas2010.out
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|a 3000013191
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|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
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