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|a Kaplan, Steve, 1960-
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|a Bag the elephant :
|b how to win & keep big customers /
|c Steve Kaplan..
|
| 260 |
# |
# |
|a Austin:
|b Bard Press,
|c 2005.
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|a 207p;
|c 24cm.
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|a Target marketing
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|a Success in business
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|a Customer satisfaction
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|a ikwas2010.out
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|c MNF
|d BOK
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|a 3000013253
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
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