|
|
|
|
| LEADER |
01116cam a2200313 7i4500 |
| 001 |
0000062920 |
| 005 |
20151104090000.0 |
| 005 |
##20151104185200.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 9780071625791
|
| 039 |
# |
9 |
|y 201511041852
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812 GEE
|
| 100 |
1 |
# |
|a Gee, Val.
|
| 245 |
1 |
0 |
|a Super service :
|b seven keys to delivering great customer service /
|c Val Gee, Jeff Gee..
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2009.
|
| 300 |
# |
# |
|a 204p:
|b ill;
|c 23cm.
|
| 650 |
# |
0 |
|a Customer service
|
| 700 |
0 |
# |
|a Gee Jeff.
|
| 996 |
|
|
|a ikwas2010.out
|
| 997 |
|
|
|a 2009/194, 2009/195,2011/1136,2011/1137.
|
| 997 |
|
|
|a 3000014148
|b IKWS
|c MNF
|d BOK
|
| 997 |
|
|
|a 3000014149
|b IKWS
|c MNF
|d BOK
|
| 997 |
|
|
|a 3000015627
|b IKWS
|c MNF
|d BOK
|
| 997 |
|
|
|a 3000015628
|b IKWS
|c MNF
|d BOK
|
| 998 |
|
|
|a 0000009929
|
| 999 |
|
|
|a 3000014148
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|
| 999 |
|
|
|a 3000014149
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|
| 999 |
|
|
|a 3000015627
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|
| 999 |
|
|
|a 3000015628
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|