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|a Fauziah Wan Jaafar
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|a Kata diucap, perasaan dijaga, keterampilan komunikasi berkesan /
|c Fauziah Wan Jaafar.
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|a Ampang, Selangor:
|b Pekan Ilmu Publications,
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|a Communication
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|e INTAN Kampus Wilayah Selatan
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