APA (7th ed.) Citation

Kamin, M. (2010). 10 steps to successful: Customer service. ASTD Press.

Chicago Style (17th ed.) Citation

Kamin, Maxine. 10 Steps to Successful: Customer Service. Alexandria, VA: ASTD Press, 2010.

MLA (8th ed.) Citation

Kamin, Maxine. 10 Steps to Successful: Customer Service. ASTD Press, 2010.

Warning: These citations may not always be 100% accurate.