Parmenter, D. (2012). Key performance indicators for government and non profit agencies: Implementing winning KPIs. John Wiley & Son's, Inc.
Chicago Style (17th ed.) CitationParmenter, David. Key Performance Indicators for Government and Non Profit Agencies: Implementing Winning KPIs. Hoboken, New Jersey: John Wiley & Son's, Inc, 2012.
MLA (8th ed.) CitationParmenter, David. Key Performance Indicators for Government and Non Profit Agencies: Implementing Winning KPIs. John Wiley & Son's, Inc, 2012.
Warning: These citations may not always be 100% accurate.