The Nordstrom way to customer service excellence : the hankbook for becoming the Nordstrom of your industry /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
Hoboken , New Jersey:
John Wiley & Son's, Inc,
2012.
|
| Edition: | 2nd ed.. |
| Subjects: |
| Item Description: | Includes index |
|---|---|
| Physical Description: | v, 224p; 24cm. |
| ISBN: | 9781118076675 |