The Nordstrom way to customer service excellence : the hankbook for becoming the Nordstrom of your industry /

The Nordstrom way to customer service excellence : the hankbook for becoming the Nordstrom of your industry /

Bibliographic Details
Main Author: Spector, Robert
Other Authors: McCarthy
Format: Book
Published: Hoboken , New Jersey: John Wiley & Son's, Inc, 2012.
Edition:2nd ed..
Subjects:
Customer services -- > United States -- > Handbooks, manual, etc
Department stores -- > Management
Nordstrom (Firm) -- > Management

Similar Items

Similar Items