Kouzes, J. M. (2011). Credibility: How leaders gain and lose it, why people demant it (2nd ed.). John Wiley & Son's Inc.
Chicago Style (17th ed.) CitationKouzes, James M. Credibility: How Leaders Gain and Lose It, Why People Demant It. 2nd ed. San Francisco: John Wiley & Son's Inc, 2011.
MLA (8th ed.) CitationKouzes, James M. Credibility: How Leaders Gain and Lose It, Why People Demant It. 2nd ed. John Wiley & Son's Inc, 2011.
Warning: These citations may not always be 100% accurate.