APA (7th ed.) Citation

Bailey, K. (2010). Customer service: 60 ways to win customers and keep them coming back. Advantage Quest Publication.

Chicago Style (17th ed.) Citation

Bailey, Keith. Customer Service: 60 Ways to Win Customers and Keep Them Coming Back. Petaling Jaya: Advantage Quest Publication, 2010.

MLA (8th ed.) Citation

Bailey, Keith. Customer Service: 60 Ways to Win Customers and Keep Them Coming Back. Advantage Quest Publication, 2010.

Warning: These citations may not always be 100% accurate.