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|a Bailey, Keith
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|a Customer service :
|b 60 ways to win customers and keep them coming back /
|c Keith Bailey and Karen Leland.
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|a Sixty ways to win customers
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|a Petaling Jaya:
|b Advantage Quest Publication,
|c 2010.
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|a Includes index
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|a ikwas2013.out
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|a 2012/505.
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|a 3000015949
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|e INTAN Kampus Wilayah Selatan
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