The world of customer services /

Bibliographic Details
Main Author: Gibson- ogers, Pattie
Format: Book
Published: Mason, Ohip ; South-Western \b Andover : Cengage Learning, 2012.
Edition:3rd ed..
Subjects:
Description
Item Description:Includes index
Physical Description:ix, 210p: ill; 28cm.
ISBN:9780840064240