APA (7th ed.) Citation

CHANG, R. Y., & Kelly, P. K. (1995). Step by step problem solving: A practical guide to ensure problems get (and stay) solved. Kogan Page.

Chicago Style (17th ed.) Citation

CHANG, Richard Y., and P. Keith Kelly. Step by Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved. London: Kogan Page, 1995.

MLA (8th ed.) Citation

CHANG, Richard Y., and P. Keith Kelly. Step by Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved. Kogan Page, 1995.