APA (7th ed.) Citation

McKain, S. (2014). 7 tenets of Taxi Terry: How every employee can create and deliver the ulimate customer experience. McGraw-Hill Edication.

Chicago Style (17th ed.) Citation

McKain, Scott. 7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ulimate Customer Experience. New York: McGraw-Hill Edication, 2014.

MLA (8th ed.) Citation

McKain, Scott. 7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ulimate Customer Experience. McGraw-Hill Edication, 2014.