Value-driven business process management : the value-switch for lasting competitive advantage /
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| Format: | Book |
| Language: | English |
| Published: |
New York::
McGraw-Hill,
2012.
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| Subjects: |
| Item Description: | Includes bibliographical reference and index |
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| Physical Description: | xii,223p:: ill; 24cm. |
| ISBN: | 9780071825924 |