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| LEADER |
00727cam a2200229 7i4500 |
| 001 |
0000064959 |
| 005 |
20160215090000.0 |
| 005 |
##20160215085400.0 |
| 003 |
##MY-KlINT |
| 008 |
160215 000 0 eng d |
| 020 |
# |
# |
|a 9781118916704
|
| 039 |
# |
9 |
|y 201602150854
|z suriati
|
| 040 |
# |
# |
|a INTSRWK
|
| 090 |
0 |
0 |
|a 658.812
|b FRA
|
| 100 |
1 |
# |
|a Frawley, Andy.
|
| 245 |
1 |
0 |
|a Igniting customer connections :
|b fire up your company's growth by multiplying customer experience & engagement /
|c Andrew Frawley..
|
| 260 |
# |
# |
|a Hoboken, New Jersey:
|b John Wiley & Sons, Inc,
|c 2015.
|
| 300 |
# |
# |
|a ix, 229 pages;
|c 22cm.
|
| 504 |
# |
# |
|a Includes index.
|
| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Customer loyalty
|
| 650 |
# |
0 |
|a Marketing
|