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| 001 |
0000065059 |
| 005 |
20160221090000.0 |
| 005 |
##20160221160300.0 |
| 003 |
##MY-KlINT |
| 008 |
160221 000 0 eng d |
| 020 |
# |
# |
|a 9780071806435
|
| 039 |
# |
9 |
|y 201602211603
|z salma
|
| 090 |
0 |
0 |
|a 658.45
|b GRE
|
| 100 |
1 |
# |
|a Greenberger, Leornard S
|
| 245 |
1 |
0 |
|a What to say when things get tough :
|b business commmunication strategies for winning people over when they'reangry worried and suspicious of everything you say /
|c Leornard S. Greenberger.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill.
|
| 300 |
# |
# |
|a xxix,224p:
|b ill;
|c 23cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes bibliographical reference and index
|
| 583 |
# |
# |
|a In process
|
| 650 |
# |
0 |
|a Truthfulness and falsehood
|
| 650 |
# |
0 |
|a Communication --
|x Psychological aspects
|
| 650 |
# |
0 |
|a Business communication
|