What to say when things get tough : business commmunication strategies for winning people over when they'reangry worried and suspicious of everything you say /

Bibliographic Details
Main Author: Greenberger, Leornard S
Format: Book
Language:English
Published: New York: McGraw-Hill.
Subjects:
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245 1 0 |a What to say when things get tough :   |b business commmunication strategies for winning people over when they'reangry worried and suspicious of everything you say /   |c Leornard S. Greenberger. 
260 # # |a New York:   |b McGraw-Hill. 
300 # # |a xxix,224p:   |b ill;   |c 23cm. 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
500 # # |a Includes bibliographical reference and index 
583 # # |a In process 
650 # 0 |a Truthfulness and falsehood  
650 # 0 |a Communication --   |x Psychological aspects  
650 # 0 |a Business communication