Jacobs, S. (2014). The art of membership: How to attract, retain and cement member loyalty. Jossey-Bass.
Chicago Style (17th ed.) CitationJacobs, Sheri. The Art of Membership: How to Attract, Retain and Cement Member Loyalty. San Francisco, CA: Jossey-Bass, 2014.
MLA (8th ed.) CitationJacobs, Sheri. The Art of Membership: How to Attract, Retain and Cement Member Loyalty. Jossey-Bass, 2014.
Warning: These citations may not always be 100% accurate.