The art of membership : how to attract, retain and cement member loyalty /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
San Francisco, CA:
Jossey-Bass,
2014.
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| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | xx,275p: ill; 24cm. |
| Bibliography: | Bibliography reference (p. 257-262) |
| ISBN: | 9781118633106 |