APA (7th ed.) Citation

Bell, C. R. (2013). Managing knock your socks off service (3rd. ed.). AMACOM.

Chicago Style (17th ed.) Citation

Bell, Chip R. Managing Knock Your Socks off Service. 3rd. ed. New York: AMACOM, 2013.

MLA (8th ed.) Citation

Bell, Chip R. Managing Knock Your Socks off Service. 3rd. ed. AMACOM, 2013.