APA (7th ed.) Citation

Blunt, C., & Hill-Wilson, M. (2013). Delivering effective sosial customer service. Wiley.

Chicago Style (17th ed.) Citation

Blunt, Carolyn, and Martin Hill-Wilson. Delivering Effective Sosial Customer Service. United Kingdom: Wiley, 2013.

MLA (8th ed.) Citation

Blunt, Carolyn, and Martin Hill-Wilson. Delivering Effective Sosial Customer Service. Wiley, 2013.