Customers Inside, Customers Outside : Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications /

Customers Inside, Customers Outside : Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications /

Bibliographic Details
Main Author: Lowenstein, Michael W.
Format: Book
Language:English
Subjects:
Organizational Change
Customer services
Customer relations
Description
Item Description:Includes bibliographical references and index
Physical Description:129 pages: illustrations; 23cm.
ISBN:9781606498965

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