Customers Inside, Customers Outside : Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications /

Bibliographic Details
Main Author: Lowenstein, Michael W.
Format: Book
Language:English
Subjects:
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020 # # |a 9781606498965  
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040 # # |a INTAN BK 
090 0 0 |a 658.812   |b LOW 
100 1 # |a Lowenstein, Michael W. 
245 0 0 |a Customers Inside, Customers Outside :   |b Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications /   |c Michael W. Lowenstein. 
264 # 0 |a New York  |b business expert Press  |c 2014 
300 # # |a 129 pages:   |b illustrations;   |c 23cm. 
500 # # |a Includes bibliographical references and index 
650 # 0 |a Organizational Change  
650 # 0 |a Customer services  
650 # 0 |a Customer relations  
999 |a 1501070026  |b BOOK  |c Main Non-Fiction  |e INTAN BK