Confronting mistakes : lessons from the aviation industry when dealing with error /

Confronting mistakes : lessons from the aviation industry when dealing with error /

Bibliographic Details
Main Author:	Hagen, Jan U
Format:	Book
Language:	English
Published:	New York:: Palgrave Macmillan, 24cm.
Subjects:	Crisis management Business & Economics / Management Errors Airlines -- > Management -- > Case studies Business & Economics / Decision making & problem solving Business & Economics / Industries / Transportation Business & Economics/ Business communication/General

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