Blanchard, K. H., Ballard, J. 1., & Finch, F. E. Customer mania!: It's never too late to build a customer-focused company (First Free Press trade paperback Edition.).
Chicago Style (17th ed.) CitationBlanchard, Kenneth H., Jim( 1933-) Ballard, and Frederic E. Finch. Customer Mania!: It's Never Too Late to Build a Customer-focused Company. First Free Press trade paperback Edition.
MLA (8th ed.) CitationBlanchard, Kenneth H., et al. Customer Mania!: It's Never Too Late to Build a Customer-focused Company. First Free Press trade paperback Edition.
Warning: These citations may not always be 100% accurate.