Customer mania! : it's never too late to build a customer-focused company /

Bibliographic Details
Main Author: Blanchard, Kenneth H
Other Authors: Ballard, Jim( 1933-), Finch, Frederic E
Format: Book
Language:English
Edition:First Free Press trade paperback Edition.
Subjects:
Description
Physical Description:x, 195 pages: illustrations; 22cm.
ISBN:9780743270298 (pbk.)