Stickdorn, M., & Schneider, J. THIS IS SERVICE DESIGN THINKING: Basics-Tools-Cases.
Chicago Style (17th ed.) CitationStickdorn, Marc, and Jakob Schneider. THIS IS SERVICE DESIGN THINKING: Basics-Tools-Cases.
MLA (8th ed.) CitationStickdorn, Marc, and Jakob Schneider. THIS IS SERVICE DESIGN THINKING: Basics-Tools-Cases.
Warning: These citations may not always be 100% accurate.