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THIS IS SERVICE DESIGN THINKIN...
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THIS IS SERVICE DESIGN THINKING : Basics-Tools-Cases /
Bibliographic Details
Main Author:
Stickdorn, Marc
(Author)
Other Authors:
Schneider, Jakob
Format:
Book
Language:
English
Subjects:
Customer service
Creative ability in business
Lateral thinking
Service industries --
>
Management
Holdings
Description
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Description
Physical Description:
373 pages: illustrations; 24cm.
Bibliography:
Includes bibliographical references and index
ISBN:
9781118156308
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