APA (7th ed.) Citation

Milakovich, M. E. Improving service quality achieving high performance in the public and private sectors.

Chicago Style (17th ed.) Citation

Milakovich, Michael E. Improving Service Quality Achieving High Performance in the Public and Private Sectors.

MLA (8th ed.) Citation

Milakovich, Michael E. Improving Service Quality Achieving High Performance in the Public and Private Sectors.

Warning: These citations may not always be 100% accurate.