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| 001 |
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| 005 |
20170615090000.0 |
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##20170615113200.0 |
| 003 |
##MY-KlINT |
| 008 |
170615s1995 xxu e 000 0 eng d |
| 020 |
# |
# |
|a 188401545X
|
| 039 |
# |
9 |
|a 201706151132
|b Zuraidah
|c 201706151100
|d Zuraidah
|y 201706150951
|z Zuraidah
|
| 040 |
# |
# |
|a INTAN BK
|
| 082 |
0 |
0 |
|a 658.562
|
| 090 |
0 |
0 |
|a 658.562
|b MIL
|
| 100 |
1 |
# |
|a Milakovich, Michael E.
|e author
|
| 245 |
1 |
0 |
|a Improving service quality achieving high performance in the public and private sectors /
|c Michael E. Milakovich.
|
| 250 |
# |
# |
|a 1st ed..
|
| 264 |
# |
0 |
|a Delray Beach, Florida
|b St. Lucie Press
|c 1995
|
| 300 |
# |
# |
|a xx, 258 pages;
|c 23cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Quality control
|
| 650 |
# |
0 |
|a Industrial management
|
| 650 |
# |
0 |
|a Customer service
|
| 999 |
|
|
|a 0000294678
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|