APA (7th ed.) Citation

Merlino, J. Service fanatics: How to build superior patient experience the Cleveland Clinic way.

Chicago Style (17th ed.) Citation

Merlino, James. Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way.

MLA (8th ed.) Citation

Merlino, James. Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way.

Warning: These citations may not always be 100% accurate.