CUSTOMER FOCUSED PROCESS INNOVATION : LINKING STRATEGIC INTENT TO EVERYDAY EXECUTION /

Bibliographic Details
Main Author:	Hamme, David (Author)
Format:	Book
Language:	English
Subjects:	Industrial management Organizational change Organizational effectiveness Diffusion of innovation Reengineering (Management)

Description
Physical Description:	xiv, 349 pages; 24cm.
Bibliography:	Includes bibliographical references and index
ISBN:	9780071834704

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