Difficult Conversations : Craft a clear message, Manage emotions, Focus on a solution.
| Format: | Book |
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| Language: | English |
| Series: | 20 minute manager series
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| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | 110 pages; 18cm. |
| Bibliography: | Bibliography : pages 101-103 |
| ISBN: | 9781633690783 |