Driven to Delight : Delivering World-Class Customer Experience the Mercedes-Benz Way /

Driven to Delight : Delivering World-Class Customer Experience the Mercedes-Benz Way /

Bibliographic Details
Main Author:	Michelli, Joseph A, 1960- (Author)
Format:	Book
Subjects:	Automobile industry and trade -- > Customer services Automobile industry and trade -- > Customer services -- > Examinations -- > Study guides Automobile industry and trade -- > Customer services -- > Germany Automobile industry and trade -- > Management Automobile industry and trade -- > Management -- > Germany Mercedes automobiles

Similar Items

Skill formation in Malaysia : Auto Parts Industry /
by: Sadoi, Yuri
Published: (2003)

Toyota : People, Ideas and the challenge of the New /
by: REINGOLD, Edwin M
Published: (1999)

New Industrial technologies for the 80s /
Published: (1983)

Mr MERCEDES /
by: King, Stephen, 1947-

American wheels Chinese roads : the story of general motors in China /
by: Dune, Michael J
Published: (2011)

Toyota under fire : lessons for tunning crisis into opportunity /
by: Liker, Jeffrey K
Published: (2011)

Toyota under fire : lessons for turning crisis into opportunity /
by: Liker, Jeffrey K
Published: (2011)

Panduan untuk membeli kereta terpakai dan penyelenggaraannya /
by: Kilmer, Scott
Published: (2002)

What's wrong with my car? : a guide to troubleshooting common mechanical and performance problems;
Published: (2007)

Ragam kereta /
by: Mohd Harith Ahmed Khalil
Published: (2011)

Masalah dan cara menyenggara kereta /
by: Beron, Joseph
Published: (2010)

Turnaround : how Carlos Ghosn rescued Nissan /
by: Magee, David
Published: (2003)

Japan in the passing lane /
by: Kamata, Satoshi
Published: (1982)

Auto International, January-December 1983..

Petronas Silk Road Adventure 2001 : Istambul-Putrajaya.
Published: (2001)

Petronas Silk Road Adventure 2001 : Istambul-Putrajaya.
Published: (2001)

EXTREME TOYOTA : Radical Contradictions That Drive Success At The World's Best Manufacturer /
by: Osono, Emi, 1965-

Sistem penyaman udara kenderaan /
by: Nur Muhammad Mohd Rajoli
Published: (2008)

American wheels Chinese roads : the story of general motors in China /
by: Dunne, Michael J
Published: (2011)

Clean car wars : how Honda and Toyota are winning the battle of eco-friendly autos /
by: Hasegawa, Yozo
Published: (2008)

1001 dream cars : Dream Drives and Ultimate Autos / /
by: Dredge, Richard

Soal Jawab : Cara Mudah Membaiki Kereta Jenis Automatik atau Manual /
by: Djuana, Bebin

Kereta : jawapan kepada pertanyaan anda /
by: H.M. Tuah Iskandar
Published: (2000)

LUDICROUS : : THE UNVARNISHED STORY OF TESLA MOTORS / /
by: Niedermeyer, Edward

Mondo Agnelli : fiat, chrysler and the power of a dynasty /
by: Clark, Jennifer
Published: (2012)

Mondo Agnelli : Fiat, Chrysler, and the power of a dynasty /
by: Clark, Jennifer
Published: (2012)

Inside the mind of Toyota : management principles for enduring growth /
by: Hino, Satoshi, 1945-
Published: (2006)

Toyota production production system : an integrated approach to just-in-time /
by: Monden, Yasuhiro
Published: (2012)

Teori memandu lanjutan : buku panduan rasmi sebagai persediaan kepada para pelajar ujian akhir teori memandu /
Published: (2000)

Turning points : the UMW story /
by: Zuraidah Omar
Published: (2008)

The Toyota way to lean leadership : achieving and sustaining excellence through leadership development /
by: Liker, Jeffrey K.
Published: (2011)

The Toyota way to lean leadership : achieving and sustaining excellence through leadership development /
by: Liker, Jeffrey K
Published: (2011)

Surviving Transformation : Lessons from GM's Surprising Turnaround /
by: Barabba, Vincent P, 1934-

The toyota way to lean leadership : achieving and sustaining excellence through leadership development /
by: Liker, Jeffrey K.
Published: (2011)

Toyota culture : the heart and soul of the toyota way /
by: Liker, Jeffrey K
Published: (2008)

The QS 9000 documentation toolkit /
by: Novack, Janet L.
Published: (1997)

From A Buick 8 : A NOVEL /
by: King, Stephen, 1947-

Managing the dragon : building a billion-dollar business in China /
by: Perkowski, Jack
Published: (2008)

Oil on the brain : adventures from the pump to the pipeline /
by: Margonelli, Lisa
Published: (2007)

Lewis Hamilton : my story /
by: Hamilton, Lewis
Published: (2007)