HOW TO COMPLAIN AND GET RESULTS : A CAP GUIDE learn from the mistakes of others based on actual complaints handled by CAP.

Bibliographic Details
Corporate Author: Persatuan Pengguna Pulau Pinang
Format: Book
Language:English
Edition:New Edition.
Subjects:
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245 1 0 |a HOW TO COMPLAIN AND GET RESULTS :   |b A CAP GUIDE learn from the mistakes of others based on actual complaints handled by CAP. 
250 # # |a New Edition. 
264 # 0 |c ♭2003 
264 # 0 |a Pulau Pinang  |b Concumers' Association of Penang  |c 2003 
300 # # |a 254 pages:   |b illustrations;   |c 19cm. 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
500 # # |a Also published in bahasa Malaysia 
583 # # |a LULUS 
650 # 0 |a Consumer education  
650 # 0 |a Consumers --   |x Attitudes  
650 # 0 |a Consumer complaints  
650 # 0 |a Consumer protection --   |x Citizen participation  
710 0 # |a Persatuan Pengguna Pulau Pinang